Meet Simran

Summary
I am a recent MSc International Business Management graduate, having achieved a Distinction, alongside a First-Class Honours degree in BA Business Management. I am a hardworking, resilient and motivated individual who enjoys learning and developing new skills.

I have a strong background in digital marketing, both internal and external communications and customer service supported by previous practical experiences in customer engagement and content creation. These experiences have developed my commercial awareness and the ability to understand different audiences, communicate confidently while also taking initiative in projects.

My motivation to create engaging and clear information has strengthened my understanding how organisations build trust, identify opportunities, succeed and drive performance. I am keen to apply my skills, knowledge and experiences in a collaborative and fast paced environment like this one.

One of our Different Thinkers with dyslexia.

Dyslexia

  • Creative

  • Resilient

  • Empathetic

  • Tenacious

  • Out-of-the-box

  • Strategic

  • Big-picture thinking

Interested in working with Simran?

Work Experience

Elsevier: Technology Community and Communications Internship (June 2026 – September 2026)

  • Supported administrative tasks and responded to queries for the Technology Optimisation Team.

  • Organised internal and external events, including international technology events.

  • Worked with global teams across US, Netherlands and India to support onboarding activities.

  • Assisted with project coordination and team communications.

  • Gained practical experience with AI tools such as Claude and ChatGPT to understand of how they enhance everyday tasks.

  • Supported a variety of ad hoc projects across Community Enablement, Communications, and Learning & Development.


Jasins Pharmacy, Isleworth: Sales and Marketing Assistant (August 2024 – January 2026)

  • Organised in-store displays such as digital screen to promote product visibility.

  • Designed and distributed over 1,000 leaflets across the area to increase the pharmacy’s services and attract new customers.

  • Monitored sales performance weekly and ensured stock was restocked in a timely manner.

  • Designed/updated the pharmacy’s website.

  • Processed 300+ customer transactions and managed a wide range of over-the-counter products.

London South Bank University Student Union: Marketing and Communications Internship (September 2023 – September 2024)

  • Monitored audience engagement across digital channels, using data analytics to optimise campaigns and boost engagement.

  • Analysed trends across social media and email, improving event promotion effectiveness by 75% and analysed sales trends to adjust promotions to support brand partnerships.

  • Created, designed and delivered content on Canva and Hootsuite alongside other social media and offline platforms to ensure consistent and engaging brand messaging.

  • Managed data for over 10,000 audience interactions, increasing engagement by 65% and reducing response time by 40%, leading to stronger customer relationships.

Barclays Operations Online Internship (May 2025 – June 2025)

  • Gained hands on experience with reviewing how SWIFT payments are processed.

  • Learned the importance of the regulatory requirements in SEO such as handling user data and compliance with GDPR.

  • Enhanced problem-solving skills by identifying operational risks to improve data and security.

Education

London South Bank University (September 2025 – July 2026)

  • MSc International Business Management. Awarded: Distinction

London South Bank University (September 2020 – June 2023)

  • BA Hons Business Management. Awarded: First Class Honours

Richmond upon Thames College (September 2016 – June 2019)

  • National Diploma Level 3 Extended Travel and Tourism (Distinction)

  • National Diploma Level 2 Travel and Tourism (Pass)

  • Heston Community School (September 2012 – July 2016)

  • GCSEs: 6 GCSEs Grade A–C

  • BTEC Level 2 ICT and Business Studies (Merit)

Interests and Hobbies

  • I enjoy reading to expand my knowledge, improve literacy skills and unwind after a busy day.

  • I play badminton to maintain physical fitness and enjoy connecting with others through friendly competition and teamwork.

  • I enjoy painting in my free time as it strengthens my creativity and relaxes my mind.

  • I held the position of vice president of the Business Management Society at London South Bank University, during which I developed leadership skills by coordinating events, managing teams and resolving issues. This role enhanced my ability to implement strategies, make decisions under pressure and collaborate creatively with others.